# Coaching and Training

The Coaching and Training section turns conversations into educational **material** and **actionable** for the team. It allows you to identify the most impactful moments of any meeting, save them, organize them and share them to raise salespeople's performance.

### **1. Create and Manage Clips**

The *Clips* are short, specific fragments of recordings that capture key moments: a good objection handling, an excellent opening, a powerful question or a common mistake. They are the basis for evidence-based coaching.

<figure><img src="/files/a1d0cc555ae48699b5f9e089ffdae1f2cff4b797" alt="" width="471"><figcaption></figcaption></figure>

### The **Clip Library** (Clip Library)

This [library](https://app.salescaling.com/clips) is the central explorer where all generated clips are stored, whether created automatically by the AI or manually by the user.

<figure><img src="/files/6ce409bc710dda8fda1258d7a3b41afb76f4db05" alt=""><figcaption></figcaption></figure>

* **Search and Filters**: It offers a powerful toolbar to locate clips precisely using criteria such as **Date,Company, Smart Category** (AI smart categories) and **Activity channel** (source of the recording).
* **Quick Creation**: It is possible to create a clip directly from the **Detail View** of any recording by selecting the desired fragment.
* **Individual Management**:
  * The three-dot menu (...) at the end of each clip's row **allows copying the link** to share it individually or **delete the clip** from the library.
* **Group into Playlists**: The main button **+Add to playlist** allows selecting one or several clips and quickly adding them to an existing playlist or creating a new one.

### **2. Create and Organize Playlists**

[**Playlists**](https://app.salescaling.com/playlists) are the most powerful tool for coaching and training. They allow grouping clips into thematic, structured collections, facilitating the creation of learning modules or comparative analysis.

<figure><img src="/files/db83acabfaee1626ffd99b458d52f5f773227196" alt=""><figcaption></figcaption></figure>

#### The Playlists Library

From this section it is possible to create new playlists **(+New Playlist)** and manage existing ones.

* **Editing and Organization**: By clicking on a playlist, you can perform the following actions:
  * **Add more clips** at any time.
  * **Reorder clips** by dragging them to structure your content.
  * **Share** the complete playlist with the team or with third parties.
  * **Delete** the playlist if you no longer need it.

#### Frequently Asked Questions (FAQ)

<details>

<summary>Are clips created by the AI different from those I create manually?</summary>

No, once created, all ***clips*** work the same way in your library and can be added to playlists. The main difference is their origin: some are generated automatically by the **AI** when it detects key moments, and others you define.

</details>

<details>

<summary>If I delete a clip, is the original recording it came from also deleted?</summary>

No. Deleting a clip only removes it from your **Clip Library** and from any **Playlist** where it was. The full original recording remains intact and available in your **Recordings Explorer**.

</details>

<details>

<summary>Can I share a clip or a playlist with someone who does not use <strong>Salescaling</strong>?</summary>

Yes, you can share clips and playlists by generating a "public link" (*shareable link*). Anyone who has that link will be able to view the content without needing an account on **Salescaling**.

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.salescaling.com/en/practical-guides/metodologias.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.