> For the complete documentation index, see [llms.txt](https://docs.salescaling.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.salescaling.com/en/platform-settings/configuraciones-tecnicas/identidad-del-bot-de-reuniones.md).
# Meeting bot identity
Set how the bot is displayed in video calls from **Settings > Meetings** (section *Bot identity*).
***
## Platform summary
| Platform | Customizable name from Settings? | Who defines the name in the meeting? |
| ------------------- | ------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------- |
| **Google Meet** | Only if *Authenticate bot* is **OFF** | With auth ON: Salescaling Google account for authenticated bots (**AI Note Taker**). With auth OFF: name you configure here. |
| **Microsoft Teams** | No (organization account always) | Organization bot Microsoft account. |
| **Zoom** | Yes (always) | Name you configure in *Bot display name*. |
***
## Google Meet: bot authentication
The switch **Authenticate bot (Google Meet)** controls whether the bot tries to join with the Google account that Salescaling uses for authenticated bots and that has the name **AI Note Taker**.
### With authentication ON (default)
* The bot can sign in when the meeting or the host requires it.
* The display name in the call is the Google account name that Salescaling uses for authenticated bots and that has the name **AI Note Taker**, not the field *Bot display name*.
* Useful for meetings that only allow authenticated users or to reduce friction in the waiting room.
### With authentication OFF
* The bot does not force Google Meet sign-in (it will only join authenticated if the meeting explicitly requires it).
* You can define a **custom name** section in *Bot display name* for Google Meet.
* The default name is **AI Note Taker** if you do not specify another one.
> **Note:** Depending on the host and meeting settings, some video calls may require authenticated participants even if you disable this option.
***
## Microsoft Teams
Teams **does not** use the Google Meet switch. Your organization’s bot is configured at the infrastructure level:
* The name and photo in the meeting come from the **bot Microsoft account**, not from the field *Bot display name*.
* If the meeting requires authenticated users, the bot will sign in with that account (it may appear as an external participant).
* If the meeting does not require it, it can join as a guest; even so, the custom name in Settings **does not** applies when the bot joins with the organization account.
You cannot change the Teams bot name from this screen.
***
## Zoom
Zoom **always** uses the value of *Bot display name* (or **AI Note Taker** by default), regardless of the Google Meet switch.
***
## Field *Bot display name*
* **Auth ON:** the field applies to **Zoom**; Google Meet uses Salescaling’s Google account (**AI Note Taker**) and Teams uses the organization’s Microsoft account.
* **Auth OFF:** the field applies to **Google Meet and Zoom**; Teams continues using the organization account.
* Maximum 100 characters.
***
## Other options in Settings > Meetings
On the same page you can configure:
* **Bot text:** message in the chat when the bot or a participant joins.
* **Bot recording audio / Video output:** audio and image shown by the bot.
* **Bot rules** (admins): rules to avoid automatically scheduling the bot in certain meetings.
To manage specific meetings (turn the bot on or off), use the [Bot Manager](https://app.salescaling.com/bot-manager).
***
## Frequently asked questions
I set a custom name but in Google Meet I still see another name
Check that **Authenticate bot (Google Meet)** is OFF. With auth ON, the Google account name that Salescaling uses for authenticated bots takes precedence (**AI Note Taker**).
Can I use the same name in Teams as in Zoom?
Not from Settings. Teams uses the Microsoft account configured for your organization. Only Zoom (and Google Meet with auth OFF) respect *Bot display name*.
Do changes affect bots already scheduled?
Yes, for **future** meetings (the bot has not joined yet): saving in Settings updates the bot’s name, Google Meet authentication, chat message, image, and audio across all scheduled meetings in the tenant.
It does not apply to bots that **have already joined** or **have already ended** the meeting.
---
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