Frequently Asked Questions

Can I sign up if I don't have a Google or Microsoft account?

Yes, you can sign up with your email without needing a Google or Microsoft account.

Can I use Salescaling without inviting the bot?

Although the bot is necessary to record your video calls on supported platforms, you can upload audio or video files of past recordings to transcribe and analyze them in Salescaling.

Can I use Salescaling in my language?

The platform is available in English, although we offer translations into multiple languages such as Spanish, French, Portuguese, German, Italian, Arabic, Chinese, and Japanese. If you need another language, contact us.

Which videoconference providers does Salescaling support?

Salescaling supports the following videoconference providers:

• Google Meet

• Microsoft Teams

• Zoom

If you need support for another provider, contact us.

Can I use Salescaling in my language?

We offer automatic translation systems for generated content into multiple languages such as English, Spanish, French, Portuguese, German, Italian, Arabic, Chinese, and Japanese. If you need another language, contact us.

Currently, the platform's text strings are available in English, but we are working to offer translations of the platform's text strings into more languages.

Can I customize my organization's roles and permissions?

Currently, the platform's roles and permissions are designed to provide granular control over access to platform features and you can find more information at the following link: Roles and Permissions

You can request an adjustment of roles and permissions for your organization if needed, contact us.