Frequently asked questions

Can I sign up if I don't have a Google or Microsoft account?

Yes, you can sign up with your email without needing a Google or Microsoft account.

Can I use Salescaling without inviting the bot?

Although the bot is necessary to record your video calls on the supported platforms, you can upload audio or video files from past recordings to transcribe and analyze them in Salescaling.

Can I use Salescaling in my language?

The platform is available in English, although we offer translations into multiple languages such as Spanish, French, Portuguese, German, Italian, Arabic, Chinese, and Japanese. If you need another language, please contact us.

Which video conferencing providers does Salescaling support?

Salescaling supports the following video conferencing providers:

• Google Meet

• Microsoft Teams

• Zoom

If you need support for another provider, please contact us.

Can I use Salescaling in my language?

We offer automatic translation systems for content generated into multiple languages such as English, Spanish, French, Portuguese, German, Italian, Arabic, Chinese, and Japanese. If you need another language, please contact us.

Currently, the platform's text strings are available in English, but we are working to offer translations of the platform's text strings into more languages.

Can I customize the roles and permissions of my organization?

Currently, the platform's roles and permissions are designed to provide granular control over access to the platform's features, and you can find more information at the following link: Roles and Permissions

You can request a role and permission adjustment for your organization if needed; please contact us.