At Salescaling, data security and privacy are fundamental. This document details the security measures implemented and how we handle our users' information.
We use Google Gemini as our Generative AI LLM model
Google's privacy policy applies
Google does not use input data to train its models
All information travels encrypted in transit until it reaches the LLM
We are developing the option for customers to use their own AI model if they wish
This will allow absolute control over information processing
Customers will be able to choose the model that best suits their privacy needs
All communications are encrypted using TLS
Data stored in the database is encrypted at rest using AES-256
Daily backups are encrypted and retained for 14 days
We use Auth0 as the authentication platform
We do not store passwords
Permissions are managed based on the role within each organization
Data is segmented at the database level
Each organization can only access its own data
We monitor access logs
We implement alerts for sensitive operations
We track user activity for debugging
We maintain a detailed record of all critical operations
We use cloud infrastructure
We apply least-privilege policies
Access is restricted to authorized personnel only
If you have questions about security, please contact our support team.
If you find a vulnerability, please contact our security team at security@salescaling.com.
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